Amazon’s unique approach to innovation helps teams “work backwards” to create breakthroughs The best business strategies focus on meeting and exceeding customer needs and expectations. This means envisioning customer problems as well as ideal solutions to those problems before actually developing a product or service–and this is exactly how Amazon innovates. Amazon’s secret to innovation is the…
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A project plan is a list of ingredients. A project charter is the recipe. Having worked with both startups and big companies for more than 25 years, I’ve seen executives get so enamored of their “disruptive” future visions, they neglect the short-term plans that get things going. I’ve also seen leaders so focused on implementation they lose sight of their…
DetailsCulture is a key success factor for every team and organization. Shape it to get more innovation, even from your remote workforce. Companies like Facebook, Twitter, Box, Slack, and Salesforce all say that employees can keep working remotely well into next year or even forever. We’re seeing a sea change toward remote work and how…
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Management guru Peter Drucker once said, “What’s measured improves.” So true. You get what you measure when it comes to business performance. The problem is that most teams don’t have clear key performance indicators (KPIs) to measure the success of their strategies and projects. Sure, they may have goals, but without clear KPIs, they don’t have a way to know quantitatively that they’re…
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The consulting industry was already being disrupted before the coronavirus. Now the disruption is accelerating. If you work with consultants or have your own consultancy, take note: Things are changing, fast. Right around the corner are threats or opportunities, depending on how you respond. I’ve already written about how the management-consulting industry is being disrupted by various trends like emerging technologies, the commodification…
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One of the longest standing questions in the field of innovation lies in the debate surrounding whether or not “creativity” is an innate trait or whether it’s something that can be learned. The answer has big implications. If you think creativity can be learned, you can then train people to be move innovative. If you…
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The OGSM model (Objectives, Goals, Strategies and Measures) can help teams get on the same page and moving in the right direction. For the past 25 years, I’ve worked with hundreds of groups across dozens of big companies and startups. One thing’s consistent: everyone works in teams, and the ultimate success of any organization relies on the overall…
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Sometimes big visions can be powerful motivators to drive people, but clear objectives and metrics deliver results. I’ve worked with some of the world’s most innovative startups and big companies for over 25 years. In that time, I’ve seen leaders and teams become enamored with the idea of building their own “disruptive” future visions. This…
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You Just Found Yourself Leading a Remote Team. What Next? Business is moving virtual fast. Here are best practices for how to lead a productive remote or distributed team. When I ran the strategy consulting group at HP almost 20 years ago, my team worked remotely. We were on the forefront of virtual work,…
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One of the longest standing questions in the field of innovation lies in the debate surrounding whether or not “creativity” is an innate trait or whether it’s something that can be learned. The answer has big implications. If you think creativity can be learned, you can then train people to be move innovative. If you…
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